Get Two-Way messages from any social media platform ( LINE, WeChat, WhatsApp, Telegram, Instagram, SMS, Facebook Messenger etc) in Zoho CRM. Lead/Contact creation for incoming messages. Replies from crm will be sent as messages to customers.
Trigger messages with Workflows.
Get Two-Way messages from any social media platform ( LINE, WeChat, WhatsApp, Telegram, Instagram, SMS, Facebook Messenger etc) in Zoho Desk. Ticket/Contact creation for incoming messages. Agent Replies from desk will be sent as messages to customers.
2 Way SMS & MMS communication. Receive SMS as tickets in Zoho Desk. Agent replies from ticket will be sent as SMS to users mobile. Support snippets in Replies. Send SMS as Scheduled, Send SMS with ZohoDesk workflows.
Add Notes & Custom information for your WhatsApp contacts, Create and Catagorize the data with your Custom Modules. -Ulgebra
Add Notes & Custom information for your WhatsApp contacts.
You can create many number of global custom modules for your WhatsApp Account.
Add data under any module for any specific contact.
Create and Categorize the data with your Custom Modules.
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